24/7 emergency service

No heat, no cooling or water where it should not be — a technician on the way, nights and weekends included.

ASound familiar?

Symptoms that bring us out

01No heat with the temperature dropping and family in the house
02No cooling during a heat warning, especially with young kids or elderly residents
03Active water leak or a burst pipe
04A gas smell (leave the house and call your gas utility first, then us)

Tick what you're seeing

BIncluded in the price

A callback within 15 minutes, any hour, any day
A technician dispatched immediately, not queued for the next business day
The same upfront pricing as a standard visit, plus the after-hours fee stated clearly
Priority access if you're a Comfort Club member (no after-hours fee)

CHow the visit runs

STEP 01
Call
The emergency line is answered or called back within 15 minutes, 24/7 — nights, weekends, holidays.
STEP 02
Dispatch
The nearest available technician is sent immediately, with an ETA given on the call.
STEP 03
Stabilize
The priority is getting heat, cooling or water control restored safely, even if a full repair needs a follow-up part.
STEP 04
Follow up
If a part needs ordering, you're not left without comfort — space heaters or a temporary fix are discussed on-site.

DQuestions we get

What counts as an emergency?: No heat below freezing, no cooling during a heat warning, active leaks, or water where it shouldn't be. If you're not sure, call — we'd rather confirm it's not urgent than have you wait.
How much is the after-hours fee?: A flat $149 after-hours dispatch fee applies outside normal business hours, waived entirely for Comfort Club members.

ERelated lines